Logistics & Ordering
Minimum Order Value
To maintain efficiency in our wholesale operations, a minimum order value applies.
- Minimum order: [Insert Amount]
- Orders below this value cannot be processed
Lead Times
Orders are prepared based on nursery availability and production schedules.
- Standard lead time: [X–X working days]
- Larger orders may require additional time
- Customers will be informed of any delays
Collection & Delivery
Collection:
- Orders can be collected from the nursery
- Collection must be scheduled in advance
Delivery:
- Delivery available within selected regions
- Delivery charges apply
Delivery Regions
We supply customers across South Africa.
- Local & regional deliveries available
- Nationwide delivery can be arranged
- Delivery time depends on location
Payment Terms
Payment is required to confirm all orders.
- Payment methods: EFT / Bank Transfer
- Orders processed after payment confirmation
- Trade accounts may have agreed terms
Damage Policy
We take care to ensure plants are packed securely.
- Report damage within 24 hours
- Provide photos for verification
- Claims reviewed accordingly
Returns Policy
Returns are limited due to the nature of wholesale supply.
- No returns for change of mind
- Claims handled case-by-case
- Replacement or credit may be offered